Effective Date: September 19, 2026
Svsvisionmall is an independent online eyewear retailer based in Council Bluffs, Iowa. We sell directly to customers across the United States through our website, svsvisionmall.com.
What We Do
We stock, process, and ship every order from our own facility at 20098 Cypress Ave, Council Bluffs, IA 51503. We do not rely on third-party dropshippers or outside fulfillment centers. When you order from us, the product ships from our warehouse.
Our Independence
Svsvisionmall is a fully independent business. We are not a subsidiary, franchise, authorized dealer, or affiliate of any other eyewear company or brand. Our brand name, our website, and our operations are entirely our own. We do not claim any certification, partnership, or association with any manufacturer or trademark holder that we do not actually have.
How We Operate
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM Central Time. You can reach us at +1 712-326-4219 or info@svsvisionmall.com. We handle our own inventory, processing, shipping, and customer support.
What You Get
- Free shipping on all U.S. orders
- 30-day return window with free returns
- Orders processed within 1–2 business days
- Direct customer support — no third-party intermediaries